Frequently Asked Questions

Where do I get support?

You can get support from the team by joining our Discord or documenting any issues at our Github.

When will WebAuthn/Passkeys be supported?

Passkeys/WebAuthn has now been implemented and is now one of the available authentication methods in Rollup Passport.

What is a Vault and when will it be available?

Vault is an ETH "burner wallet" linked to a user identity and can be created by developers using progressive authorizations. Access to these wallets is governed by advanced OAuth scopes and available over API and is perfect for onboarding non-technical users to blockchain powered applications.

You can check out progress on this feature here.

How do I claim my promotional credits?

  1. Go to the "Billing and Invoicing" section on the bottom left navigation.

  2. Follow the prompt to select a billing email address.

  3. Email promo@rollup.id with the email address selected in step 3. If you are claiming the additional $200 existing app credit and $200 1000 MAU credit let us know in the email by providing your app domain name and a screenshot of your total users.

  4. Someone will reply when credits have been applied

We are working on automating this at purchase time.

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